Privacy

1. Identifiers

On first launch, Counsel generates a random device id and stores it locally on your device. This id is the only identifier we tie to your data. We never ask for your name, your email, or your Apple ID.

2. AI processing and consent

Counsel works by sending what you write to an AI service that writes the council's replies. Your text is sent when you tap "Ask the Council", when you tap Send in a practice talk, and, with a subscription, once a week to write your Sunday letter. If you would rather not, do not send it. Reading, the mentor library, settings and your saved history all work without sending anything new.

3. Data sent to the AI service

We send our AI service provider your question, or your lines in a practice talk. For the Sunday letter, we send the week's questions, check-ins, practice talks and kept lines. The provider writes the replies. Counsel does not opt in to any training on your input or the response, and our provider does not train on it by default. The provider may retain logs for safety and abuse review under its own terms. Ask us at counsel@getcounsel.space and we will tell you who it is.

4. Server-side data

After each consultation we save three things to our database, under your device id. Your situation text, the mentors you picked, and the council's full response. Our database is hosted on Supabase. We also keep a separate usage log so we can watch how the app is running. It records the time, the model and the cost. It holds no situation text. Practice talks and Sunday letters are not saved in our database: only that usage log line. Outcome marks stay on your device only.

5. On-device data

Your default council, drafts, consultation results, and outcome marks are stored locally on your device using iOS's encrypted file storage. The app works fully offline once a consultation is fetched. Deleting the app clears all local data.

6. Retention

We keep your server-side data until you ask us to delete it. Data on your device stays until you delete the app. Our AI service provider keeps its own logs under its own terms. We keep the usage log with no end date, so we can watch costs. It records the time, the cost and which model answered, never your situation text. We keep usage counts in PostHog only as long as they help us improve the app, and we delete yours if you ask.

7. Data security

Network requests use TLS in transit. The database is encrypted at rest. On-device data uses iOS's encrypted file storage.

8. Children

Counsel is intended for adult users (18+) and we do not knowingly collect data from anyone under 18.

9. Tracking and analytics

Counsel may ask to use your device's advertising id, the IDFA. iOS calls this App Tracking Transparency. We use it to see whether a Meta ad led to an install or a subscription. If you say no, the app still works in full. We just cannot tell whether an ad brought you here. We never sell your personal information. We do not use your location, contacts, photos or microphone for advertising.

Counsel also counts how the app is used, so we can see what works and where people get stuck. For example: which screens were opened, whether a purchase went through, and whether an answer arrived and how long it took. These counts are tied to your random device id, not to your name or your advertising id. They never include what you write. We use them only to improve Counsel. We never use them for advertising, or to follow you across other apps or websites.

10. Third-party services

Counsel uses RevenueCat to run in-app subscriptions. RevenueCat gets an anonymous user id, which is not your Counsel device id. It also gets what you have bought, and the receipts Apple issues. It uses those receipts to check that your subscription is live. You can read RevenueCat's privacy policy at https://www.revenuecat.com/privacy.

If you allow tracking, Counsel uses Meta App Events to tell whether an ad led to an install or a purchase. Meta may get your advertising id, if you allowed it. It may also get a rough signal that the app was installed, and your trial and purchase events. You can read Meta's privacy policy at https://www.facebook.com/privacy/policy/.

Counsel uses PostHog to hold the usage counts described above. PostHog gets your random device id, those events, the app version, and your phone's model and iOS version. It also sees your IP address when the app sends them. We have turned off its use of the IP address to work out where you are. PostHog stores this data in the United States. You can read PostHog's privacy policy at https://posthog.com/privacy. Counsel does not use Sentry.

11. Your rights and data requests

To delete all your data, open Settings → Delete my data. That removes your server-side data straight away. It also clears everything held on your device.

You have other rights over your data. You can ask for a copy of it (access). You can ask us to correct it (rectification) or to delete it (erasure). You can ask us to stop using it for a time (restriction). You can ask for it in a file you can take elsewhere (portability). You can also object to how we use it. Email support@getcounsel.space and we will reply within 30 days. Where the law gives you the right, you can also complain to the data-protection authority in your country.

12. Changes to this policy

We may update this Privacy Policy. Material changes will be flagged in-app on next launch. The "Last updated" date at the top reflects the most recent revision.

13. Public copy

A copy of this policy is hosted at https://getcounsel.space.

14. This website

getcounsel.space uses Google Analytics to count visits and to see which pages and buttons people use, such as how many people tap Download on the App Store. It sets first-party cookies (_ga, and _ga_ followed by an id) that last up to 13 months. Google receives your browser and device type, the pages you view, and a rough location worked out from your IP address. Google Analytics does not store your IP address. The site shows no ads, and we never link a visit to the site with anything you write in the app.

If you visit from the European Economic Area, the UK or Switzerland, analytics cookies stay off until you choose Accept. Until then, or if you choose Decline, Google gets only cookieless signals that cannot recognise you on a later visit. You can change your choice at any time with Cookie settings at the bottom of every page. You can read Google's privacy policy at https://policies.google.com/privacy.

The App Store links on this site carry a campaign tag, so Apple can tell us how many people installed Counsel after visiting. Apple shares only totals, never who installed.